Privacy Policy

This privacy policy applies to all personal information collected by Meraki Joyería, both at our physical store and through our digital platform, in the context of jewelry appraisal, purchase and sale services.

We collect information you provide directly when requesting an appraisal, making a transaction or registering on our platform, as well as technical browsing and site usage data.

• Personal information: name, identity document, email address and phone number
• Technical information: IP address, browser type and device used
• Usage information: pages visited, services consulted and actions performed

We use your information to provide our jewelry services, communicate with you about appraisals and offers, improve the user experience and comply with legal obligations regarding precious metals trading.

We do not sell your personal information to third parties. We only share data when strictly necessary: with gemological laboratories for certifications, with banking institutions to process payments and with authorities when required by law.

You have the right to access, rectify, delete and port your personal data. You may exercise these rights by contacting us directly or through our platform.

We implement technical and organizational security measures to protect your personal information, including data encryption, access control and periodic audits.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic and personalize the content displayed.

Your information may be processed on servers located in different countries, always maintaining adequate data protection safeguards in accordance with applicable regulations.

Cookies are small text files stored on your device when you visit our website. They allow us to remember your preferences, facilitate navigation and improve your experience on the Meraki Joyería platform.

These are necessary for the basic operation of the site: session management, authentication and security. They cannot be disabled and do not store personally identifiable information.

These help us understand how visitors interact with our site —which pages they visit, how long they stay and whether they encounter errors—. All information is anonymous and used to improve the service.

These may be used to display relevant advertisements about our jewelry collections and services. These cookies may be set by advertising partners with our authorization.

You can manage your cookie preferences at any time through the preferences panel on our site. You can also configure your browser to reject cookies, although this may affect certain functionalities.